Shipping

I currently only ship within the United States—however, I would love if that were to change! If you are outside of the United States and love something you see, contact me and I will see what I can do for you.

Orders are carefully packed and typically ship within 2–4 business days. Once your order has shipped, you’ll receive a confirmation email with tracking information when available.

Shipping costs are calculated at checkout based on your order.

Please make sure your shipping address is correct before placing your order. I am not responsible for packages sent to an incorrect address provided at checkout.

Once a package has been marked as delivered by the carrier, Seacluded Aquaholic is not responsible for packages that are lost or stolen. If your package is delayed, lost, or damaged during transit, please contact me and I’ll do my best to help!

Returns

I want you to love your order! If something isn’t quite right, please contact me within 14 days of receiving your order.

Unused and unopened items may be eligible for a return. Items must be returned in their original condition and packaging.

Because my paint kits and stationery kits are handmade and/or packaged specifically for you, opened or used kits are not eligible for return.

If your order arrives damaged or you receive the wrong item, please contact me as soon as possible and include a photo of the item and packaging. I’ll work with you to make it right!

Customers are responsible for return shipping costs for returns that are not the result of an error or damaged item.

To start a return, please contact me before sending anything back.

Exchanges

I currently do not offer direct exchanges.

If you receive a damaged or incorrect item, please contact me within 14 days of delivery. I’ll work with you to find the best solution, which may include a replacement or refund.